WhatsApp Chatbot Development
Your customers are already on WhatsApp. Answer them there.
We build WhatsApp chatbots and automations on the official WhatsApp Business Platform: enquiry capture, appointment booking, order and payment updates, reminders and AI answers from your own documents, connected to the software you already use.
From a shared phone to a system
Most US businesses field the same routine questions over SMS, web chat and WhatsApp, usually from an inbox two or three people share. Enquiries are missed after hours, nobody knows which lead was answered, and reminders are typed by hand. A chatbot on the WhatsApp Business API, SMS or your website fixes the routine part: it replies instantly, collects the details, books the slot or raises the ticket, and hands over to a person when the question needs one.
We use WhatsApp automation in our own products. Shiksha CRM sends fee reminders, notices and results to parents automatically. The same building blocks work for clinics, coaching classes, real estate teams, dealers and D2C brands.
WhatsApp chatbots we build
Lead capture & qualification
Ask the right questions, score the enquiry and assign it to a salesperson with the full conversation.
Appointment & booking bots
Show available slots, confirm, remind and reschedule for clinics, salons, service centres and site visits.
Order & payment updates
Order confirmation, dispatch, delivery and payment links sent automatically from your store or ERP.
Reminders & notifications
Fee dues, EMI dates, renewals, attendance alerts and document requests on a schedule.
AI support assistant
Answers from your price list, policies and documents, with hand-over to a person when it is unsure.
Catalogue & ordering
Browse products, add to cart and pay inside the chat for repeat customers.
What the setup involves
- 01
Official API, not a workaround
We set up the WhatsApp Business Platform with your verified Meta Business account. Unofficial tools that automate the phone app get numbers banned.
- 02
Message templates
Business-initiated messages need templates approved by Meta. We write and submit them and plan around the approval rules.
- 03
Meta’s message charges
Meta bills for template messages by category and country, and the rates change. These charges are paid to Meta and are separate from our build fee.
- 04
Integrations
CRM, ERP, Shopify, Google Sheets, payment gateways and your own database through APIs.
- 05
Team inbox & hand-over
A shared inbox so several people can reply from one number, with the bot stepping aside when a person takes over.
- 06
Consent & opt-out
Opt-in records and a working stop keyword, as WhatsApp policy requires.
WhatsApp chatbot cost
Price depends on the number of flows, the systems the bot connects to, and whether it needs AI answers. Meta’s message charges and any inbox tool subscription are billed separately by those providers. Prices are in US dollars and final — no US sales tax is added.
AI chatbot & automation
flows, integrations, AI answers on your data, admin to update knowledge
Inside a larger build
WhatsApp notifications added to a website, app or custom software we are building
Ongoing support
Template updates, monitoring, flow changes and reports
Prices in USD, no US sales tax added. See all pricing.
WhatsApp chatbot questions
With NioDelta, AI chatbot and automation projects cost $6,500 – $26,000 (no US sales tax added) depending on flows and integrations. Meta’s per-message charges are billed separately by Meta.
The free app suits one person replying by hand. For automated replies, several agents on one number, integrations and bulk notifications you need the WhatsApp Business Platform (API).
Usually yes. A number can be moved to the API, but it can then no longer be used in the ordinary WhatsApp app. We plan the switch so no conversations are lost.
Not if you use the official API, send approved templates to people who opted in, and keep quality high. Bans come from unofficial bulk tools and unsolicited messages.
Yes. Flows and AI answers can run in English and Spanish, and the bot replies in whichever language the customer writes in.
Yes. We connect the bot to your systems through their APIs, or to a shared sheet or database where no API exists.
Show us your WhatsApp inbox. We’ll map the bot.
A free 30-minute call, on WhatsApp of course.